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Terms and Conditions

TIC TAC Skateboarding FAQs

and Terms and Conditions



When are lessons?

Lessons are available all year round weather permitting

Where are lessons?

Our lessons are located at many various skatepasrks all over the UK skate spots, public parks, skateparks and legal street spots. We can travel to the location that best suit you. Contacts us now to find out more about your nearest location.

How do I book my place for Skaterham?

All bookings are now on our booking system on our main page on our website

How late do you have your lessons until?

The finishing time for our lessons vary with the seasons. In summer/spring, we see a lot of our lessons finishing as late as 8pm. However in the winter, most of our lessons finish before 5pm. We do recommend have your lessons before 5pm, due to the weather becoming dark and cold by 4:30pm!

Do I need my own equipment?

Yes

Do I need to register my details?

We do not require any formal registration for any of our lessons. To confirm your booking we simply send you a confirmation email or text message including all the details you will need for the lesson. You will be given a form to fill out on your first lesson for further details

Can I pay the instructor cash on the day?

For the safety of our instructors we cannot take cash payments.

How do I pay for lessons?

We can take payments via online bank transfer and via our online store. Payment must be received in order to confirm lessons. We cannot send an instructor if you have not confirmed your lesson.

Can I pay over phone?

Unfortunately not, only online at the moment.

Can I buy a lesson as a gift voucher and can I get it today?

Yes. See our store for more details

How do I register for the open group session, do I just turn up?

For all of our lessons, including open group sessions, payment must be received prior to your place on the lesson being confirmed. To book a place on our next open group lesson see our booking page.

How many people and what age groups join the open group sessions?

Our group sessions do vary in terms of how many people attend and their ages, as we like to welcome everyone of all ages and abilities! However, our group sessions are never empty and your instructors are extremely experience in teaching people of all ages and abilities! We also have specific SilverSurfer sessions for those customer who rather be with older riders.

What happens if I am running late?

At the time of booking your lesson you will receive a lesson confirmation message including your instructors name and contact details for the day. If you are running late, please inform your instructor accordingly. Your instructor may or may not be able to run over the designated time you have booked.


Refunds
We do not offer refunds after initial payment for lessons without good reason from the payee as we can deliver our lessons and WILL fulfill the agreed lessons to the student no matter what. If you have good reason for a refund  we will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or bank transfer, within a certain amount of days.


How hard is Skateboarding & Longboarding?

Although it looks quite intimidating at first when you see someone fly past you; it is not as hard as it looks. It’s the simple things like learning to step on and off the board safely, basic foot position and posture that makes a big difference. Like everything else, it is only hard if you do not know how to do it. You are never too clumsy or too unconfident. We guarantee to get you skating, build your confidence and most importantly make sure you have a lot of fun.

What is best for me: Skateboard, Penny board or Longboard? 

Skateboard – Better for doing tricks and learning at the skatepark, good for street skating if you would like to ollie up curbs.

Penny Board – Best for cruising and skating around. The big soft wheels make for a smooth ride, but it is more difficult learn tricks and use them at the skatepark.

Cruiser – The best of both worlds between a skateboard and a penny board. Big soft wheels and a wooden board makes for a smooth and you can learn tricks and use them a skateparks easily.

Longboard – Best for use in big public parks, enjoying cruiser around. You can learn longboard specific tricks such as dancing and down hill sliding. 

Can my instructors advise me on equipment for my ability?

Absolutely!

Can I specialise in a certain discipline of Skate or Longboarding?

Yes. Our instructors have expert knowledge of every aspect of Skateboarding and Longboarding, and we teach all level and abilities. Lessons are tailored to you, and allow you to focus on the techniques, tricks and styles that appeal most to you.

What is the shortest amount of time you offer for a lesson?

The shortest lesson time available is one hour.

Is an hour enough time for a lesson?

We have found an hour can be enough time to have a fun filled and technique packed lesson. However if you wish to extend the duration of your lesson, we would be more than happy to assist you!

What will I learn in my first Skateboard or Longboard lesson?

In your first lesson as a beginner Skateboarder or Longboarder your instructor will take you through every aspect of finding your stance, learning about your board and safety, learning how to step on and off a board, pushing and turning. If there are specific skills, aspects and techniques you would like to focus in your lesson, your instructor is more than happy to do so.

What are the benefits of Skateboarding & Longboarding?

Skateboarding is an excellent way of exercising, and a quick green alternative to the usual commute. Skateboarding is an all-around calorie-burning and muscle-building activity. Depending on the intensity of the skate, the average person will burn between 300-500 calories per hour. Increased physical endurance and coordination is also a benefit of learning to skateboard or Longboard.

What Muscles am I working when I skate?

Skateboarding involves your feet and legs, helped by your core muscles and arms to balance. Providing an effective full body work out, involving the core muscles on your torso, your quadriceps, hamstrings, gluteus and your lower legs.

Safety when Skateboarding or Longboarding?

Be honest about your abilities. Do not attempt techniques that are too advanced for you, or that you have not been shown. This may well save you some embarrassment as well as an injury.

When you Skateboard and Longboarding you learn how to avoid falling. This is a valuable tool to have in life too; you will have the natural ability to recover from slips, trips and stumbles, and will help you prevent future injuries. We take your safety very seriously and take every step to ensure the safety and well-being of all of our students by providing full safety equipment for all free of charge. We want you to have fun and feel comfortable during your lessons, so we strongly advise all of our students to wear full safety equipment, including: helmet, elbow pads and knee pads at all times.

FINALLY, ALL OUR COACHES ARE FIRST-AID TRAINED AND DBS CHECKED  ALSO DO HAVE AN ACCIDENT BOOK AND / OR REGISTRATION FORMS??

How do I chose my safety gear for Skateboarding and Longboarding?

When choosing a size for your protective gear, may it be elbow/knee pads, wrist guard or helmets it is imperative that they fit correctly. When they’re too small or too much of a tight fit, they will restrict easy movement and become uncomfortable very quickly. At the same time if they are even slightly too big they will be unable to provide the right protection against knocks and falls. Skate helmets in particular should never cover your line of vision, not wobble when you are skating and should have adjustable straps that buckle under your chin.

Whichever form of skating pads or skate equipment appeals to you, it is advisable that you make sure your skate pads are thick and that they fit snugly, without cutting off your circulation. Most protective skating gear is adjustable; just make sure that they are always altered to the correct sizing before use.

What happens if it is raining?

We cannot provide lessons if the area is wet, as we will not be insured so please allow for wet days in your purchase as we cannot control the weather.

At the time of booking your lesson you will receive a lesson confirmation message including your instructors name and contact details for the day. If it is raining on the day of your lesson please contact your instructor for advice.

Please understand that these lessons can be cancelled up to 1 hour before they start for such reasons as the weather turning to rain before we start.

Rescheduling & Cancelations

We require you give us at least 48 hours notice if you wish to cancel or re-arrange a booked lesson. Failure to do so will result in your instructor charging you the full amount for that lesson. Our cancellation policy does apply to wet weather days as we do conduct lessons in wet weather. If you would prefer not to have a lesson in wet weather, we recommend setting a back-up sheltered location at the time of booking. If you do not know your nearest sheltered location, please contact us and we would be glad to help you.

Can I book a lesson for tomorrow?

Yes. However you will not be able cancel or re-arrange the lesson once you have booked a time.


FAQs Tic Tac Garden Ramps

How long will it take to receive my new ramp?

The ramps are each hand built to suit the customer and as a new business our production line is not huge so although we will try and have your ramp with you as soon as possible – the delivery time may vary due to demand.

What are the ramps made of?


Who makes the ramps? – 

Tom Johnston has over 30 years experience building ramps across the UK and through the world.  After setting his Skate School in 2018, it was a natural progression for him to start building ramps

 

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